metalplex customer serviceromain 12 2 explication
Feb 16th Their reply from my first complaint Thank you for your message. I am updating my bathroom and believe me, I will be back to order a few more things from you. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I love it! It took over two months & several emails to get my complete order. No communication, no tracking updates. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. Super fast service too! Call again, takes 5 calls over 2 days to get in touch with someone. Your email address will not be published. ASK A QUESTION. 19937 Harrison Ave, City of Industry, CA 91789 Beautiful picture of wolf. I haven't hung these items yet, but they look like high quality with no blemishes. The customer service was outstanding.. very good communication. I ended up using small brads instead, which worked perfectly. Packed well. Don't just take our word for it, ask our 50,000+ customers! Totally cute. Find the registry entry at metal-plex.com and then join them to be a member. We ordered one for our home and ordered this second one for our new cabin in Tahoe !! The website says "no hassle" returns. We had to clean it though, it was full of metal splinters from the cutting. The buyer is responsible for return shipping fees and a full refund will be issued. In between the twometal cut-outs,weuse wireless LED strip lighting. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. All rights reserved. Shipping was a little slow but certainly was worth the wait! Had custom personal choices and they made it work perfect!!! Awesome customer service too :-). I would definitely purchase from him again and am so happy with the quality of this piece! Customer Service for MetalPlex is absolutely THE BEST! You can get the removal service HERE. Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. It goes against our guidelines to offer incentives for reviews. We have a new review. Please send us a message to request your custom order. I tried emailing and calling, no response to my email and their phone line is just a message machine. Thank you Metalplex for working with us and making our vision come to life! It's only $6.49/month but it's worth every penny. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. The user can select the shipping method when filling in the shipping information. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. Just Perfect! Nice work! Out of Stock. You can get the dealHERE or by clicking below: The second most powerful tool you should consider trying is a browser extension called Guardio. Thanks again! Quality is terrific. ', I was shopping for house numbers for weeks when I stumbled across these. Light weight, easy to put up & the perfect size. When it arrived, it was broke. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. on Facebook, Share Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. Loved the mountain art from MetalPlex. Told us they would have the missing item shipped out asap. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (White, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Got this for the break room at our office and canntot wait to put it up! Was very impressed with the craftsmanship of the product and how lightweight it is! The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). We saw the ads, took a chance and love the choices we selected. If you feel the 75.60 rating should be different (either lower or higher), please contribute with some comments. The most beautiful piece and the best customer service I have ever received. Index Solana data using a Geyser plugin (downstream service cluster) Rust 0 AGPL-3.0 32 0 0 Updated Jul 20, 2022. legal Public HTML 2 1 0 0 Updated Jun 29, 2022. smart-contracts Public archive This is the 12 inch. is backordered and will ship as soon as it is back in stock. Search for answers on our support pages and within our knowledge base. -Submitted various custom product designs and listings using Carbide Create to produce unique wall . Moose Alternative - Metal Wall Art. Below is another must-watch video that you might want to see now: NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. Customer service was a pain in the a** to deal with, would not issue a return or refund. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Its georgous!!! This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! City, State. Just send us a message in the form below with any questions you may have. If you are looking for a different size or color please don't hesitate to contact us. You can also find useful discounts and more other newsletters in your inbox. Would recommend and use again! Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Its light weight and was super easy to hang. I was happy to give it as a gift thou it did take a long time to receive! Thank you for your understanding. 1. Great gift!! A beautiful touch to any homes interior decor. Just plug in your AAs and you are on your way. Fantastic artist and seller! The shop custom made this metal art to my specifications and it turned out just right for my project. Joseph Carbonaro. So I saw this sign and decided to give it a try cause my number is 805 #B. We wanted to recreate birds flying across our wall. I contacted them and they were quick to respond. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! Looks great and great quality. Metalplex Pvt. They will make accurate delivery based on your shipping options, shipping address and shipping source. It was such an awesome surprise. They loved it! As a result, chances are you are already familiar with it, so you can continue to use it safely. Thanks all for running a strong reliable business. We love how it turned out. Just send us a message in the form below with any questions you may have. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases I will be cancelling this order right now with my credit card company. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. A+ customer service! I am EXTREMELY satisfied with my experience! Can't wait to see it hung!! It is good quality and looks exactly like the picture. Thank you! Came with everything needed to hang. The MetalPlex Discount Code is extremely important, and you can find it on our website. Search all of MetalPlex's current and previously listed jobs and positions. Margaret Pederson, Great customer service as I made a change after placing order. Misha could not have been more helpful. I put it by my soaker tub. I have not opened as a gift for nephew fam and new house..will send when up The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. Silver. Takes many weeks to ship with no customer service help when requested. What needs to be considered when purchasing a phone? BBB Business Profiles generally cover a three-year reporting period. I made a mistake in the size I wanted in the order and realized it a couple of days later. Quick delivery and on the wall! Are you just about to make a purchase online? Get the most recent 2 Metalplex promo codes, discounts, and coupons. by . Items arrived 14 days after their original "delivery date" and one of the items was missing. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Moving into a new place and wanted this mountain range for over my loves seat. I will never buy from them again. We want you to feel 100% happy with your purchase. will go good with the other grey in my room. Were happy to answer any questions you have or provide you with an estimate. Thanks! was looking for something big to go over my sofa and this is perfect size! Metal plex was great, and accommodated our request and as you can see, it looks great! My husband accentuated it by framing it in to match our house siding and trim. I can only assume this site and their products are a total scam. 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. We will send the tracking number to you via email after your order has been dispatched. *Batteries not included*. - Black / 12, Name Monogram Address Sign-Metal Wall Art. Second one arrived in perfect condition! Thank you!! As a matter of policy, BBB does not endorse any product, service or business. We love this piece of art. Very nice. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. Love the LED variety of colors from cool to warm to fit any mood. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. It will have a space of distinction in our Mountain Home. 3 Piece Geometric Mountains Wall Dcor Set. No refund offered. We area wall decor manufacturer based in Austin, Texas. Exactly as pictured. Find out how we combat fake reviews. Thank you for clarifying which side is the back side & for the extra gift of the name plate! We use express shipping which typically takes 2-3 days once shipped. I ordered as a gift.. we think it is beautiful! Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. Would definitely recommend!! We did order a surprise box and it looked like a truck ran over it during the shipping process. Great company to do business with. How safe and trustworthy is it? Then bubble wrap and put in a box. I was able to straighten it out though and as you can see it looks great! Good size. And they will provide an estimated delivery date for each item in your luggage. 2023 Trustpilot, Inc. All rights reserved. Extremely happy with this purchase! I contacted them to cancel the order and I contacted my credit card company to dispute the charge. AVOID THIS COMPANY ! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Looks great, only problem is that I ordered Zion Mt range and received the Redwoods. Obviously a scam. While this room is not even trimmed yet, I knew just where this Moose belonged. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! All of our pieces are handcrafted in Austin, Texas. Developer Tools Creator Studio. What you get is essentially a safe service that flushes your personal information from the Internet and enforces existing data privacy laws. Size. For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. My sister LOVES her gift! I am going on three weeks since I ordered my product and still no delivery. Of the 12, one came in broken. Love the way it looks. It took a very long time to receive our E,. When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. I left a message and took pictures to show them what occurred. Awesome work. General customers can get the free standard shipping service with a valid coupon. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Nice piece, well made, looks great. It shipped in a fairly timely manner during COVID. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Beautifully crafted! Anyone can write a Trustpilot review. Love it. But when I contacted customer support they responded quickly and reassured me it was on its was. Without checking into why it hadn't left MetalPlex facility. Ill never buy from them again! Very well made. I love it! It has not yet been shipped per the tracking information. They are planning on shipping out a replacement item. My husband and I are having a cabin built and have had numerous pieces made by them. Just give me my money back. Ordered 3 pieces from them. on WhatsApp. Still waiting. 10/27/2022. It looks like a wall decal it's so thin! After testing several fraud prevention products online, we could certainly say the winner isSurfshark. He loved it. Customer service was great and the order was packaged well and i am absolutely happy with my order. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. Truly, amazing customer service and beautiful craftsmanship. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Or at least make an effort to correct the problem and send the customer what they ordered and were expecting to receive. AMAZING - perfect custom design. Furthermore, it is important that the battery life is long. Arrived Damaged and VERY cheap material. we hung it up right away thank you. Valid. Quality is terrific. I love the look of the product, but the packaging and handling was not very good at all. I fell for it hook, line and sinker! The Scam Detector VLDTR is not a vanity tool. Took a while to arrive but it was worth the wait. I recommend not doing any business with the company. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Incognis results were verified by our team and are trustworthy. I will probably use it as a nameplate at work. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! verylight weight. I highly recommend and will buy more from Metalplex! It is pretty much (2) metal with semi-soft material in between that makes it more thick. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. If you are not familiar with these terms, do not worry. Well made, shipped fast and packaged very well. The first one arrived with a small cut in it. Claim your profile to access Trustpilots free business tools and connect with customers. I wish I had read the reviews before ordering. I was offered a refund, did not receive that. I wish I had read the reviews before ordering. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. This organization is not BBB accredited. Here are 8 tips for writing great reviews. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. If you want your private data deleted from the Internet, you should contact Incogni. Ive been a steel fabricator for 40 years and what we received looks like crap. Horrible, horrible, horrible. I love these and they were so easy to hang. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. for purchase. We're happy to answer any questions you have or provide you with an estimate. Ok. Log in. It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. These guys are hacks. Thank you so much, Name Monogram Address Sign - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art We use dedicated people and clever technology to safeguard our platform. oh funny, seeing the comment below, I got the same email from "*****". -****. It was totally protected by the packaging. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. The mountain scenery fits in our laundry room perfectly!! Discounted shipping rates will generate automatically at checkout for international buyers. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. I emailed them and they made the correction and it came out exactly as I wanted it! The first one came damaged in the mail and I contacted customer service and in no time I received a new one! The pins hide themselves well. It came with a plate with my name on it in the same weird metal foam sandwich. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. This is either a serious lack of quality control, or just laziness. Lightweight polymey. BBB Business Profiles are subject to change at any time. This is the 12 inch. Great communication - will be using them again soon! JC. I own a campground and ordered 12 pieces for decoration in cabins. I got the greyr and it looks so good compared to my black desk top! Needed something that would take up some space and this was pretty big and looks good. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases We opened it and it's perfect. Most companies have a dedicated customer service team. Takes many weeks to ship with no customer service help when requested. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. I was offered a refund, did not receive that. Customer Stories Resources Open Source GitHub Sponsors. Custom design team was super easy to communicate with to get a custom sign made. I received my order so fast!! Sent 3 e-mails and haven't heard No refund offered. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. is backordered and will ship as soon as it is back in stock. Perfect I love it so much and super fast delivery. Perfect for my entertainment space. Matt was great with getting my questions answered. My experience has been exactly the same: Delays, and ZERO communication. . Put it between cardboard pieces and tape it well so it can't come out. I just want to say thank you so much! horrible customer experience and zero customer service. The craftsmanship is perfect and very detailed and it is also lightweight. Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! The company's gift card will be printed on the sales receipt for in store purchase. Right now it sits above my bed, in our RV. Big but still light weight and seems easy to hang. White. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. You know when you search, for example, for a flight and the next time you look at the same search the prices are higher?
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